Refund Policy

We provide a flexible 60-day return window for all purchased products. You may initiate a return request within 60 days from the date you receive your order, as long as the items remain unopened, unused and kept in original condition.

All eligible returns enjoy free return service. Customers do not need to bear any return shipping cost when following our official return process.

Once your returned package is received, inspected and confirmed to meet return requirements, the refund will be processed within 5 to 10 business days. The refund will be returned via your original payment method.

We reserve the right to refuse returns or refunds for items that are damaged, used, altered or do not comply with return conditions. All refund decisions are based on product inspection results and platform unified rules.